Methods to Justify the Cost of Quality in a Service or Business Focused Environment

Apr 19 2011 (6:30 PM - 8:30 PM)


Often times in today’s Information Technology world, we find that there is a constant battle in software quality assurance to show value to development and business partners so that the QA Team can continue to get funding for software testing quality efforts. At the end of the day, companies often view software testing quality as a luxury or secondary to the need to get a product developed and out in front of customers. The goal of the QA Leader is to consistently show value along the software development lifecycle which helps to increase the time to production, delivers a higher quality product and does not add too much cost to the overall expense of any given effort. Shelly will be sharing proven approaches that enable a team to justify the cost of Quality Assurance in a variety of different environments.

About Shelly Kang Wright

Shelly Kang Wright, PMP, CISA brings over fifteen years of corporate hands-on project, quality, and compliance management, integrations, acquisitions, and mergers experience in medium and enterprise business environments. Shelly is an avid speaker and considered an expert in the topics of project management, business analysis, process, quality and compliance efficiencies, tools and techniques. With a proven track record in IT and business transformation, Shelly has partnered with corporate leaders across a wide spectrum and developed enterprise level solutions, optimized business processes, and achieved operational objectives while mitigating risks and quality/compliances exposures at companies such as Capital Group “The American Funds,” EarthLink Network Inc., Public Communication Services, and Kaiser Permanente. In addition to working at Kaiser Permanente as Project Manager Consultant, Shelly also teaches the project management processes and quality assurance principles on behalf of the University of California – Irvine. She holds a Bachelors of Science degree in Information Systems from the University of Phoenix and also holds certifications and has industry training from the Project Management Institute, Information Systems Audit and Control Association, IT Service Management, and New York Institute of Finance.


Meeting presentation file(s):
Justify Cost of QA